Mostly 65% of websites/company owners do wrong by not providing online chat support. Online chat support is must for now to provide a general and useful information to your visitors. For example if you see when you visit any website you find “Live Chat Online” where you can ask to company about their products or service which visitors can get the exactly information of how your products/services was giving. You can see the image of live chat given below, which i am talking about.
I am also running 3 e-commerce website, which there i am selling products and integrate Live Chat software/scripts. I have seen in my experience when i started business i didn’t even know about Live Chat software/script just like you. I see none of visitors either contacting me through phone or contact us page. So than after investigating my website and found i don’t have real time live chat support. I than started live chat support on all of my 3 websites and within 1 week my sales was boost and income was grown up to 55%, rest of the marketing can do.. So now the same thing i am going to introduce to you about the Live Chat support software/script companies which you can get either free of cost or have to pay monthly fees.
[sws_highlight hlcolor="fbfac7"] Tip: Try to contact them before to get additional discount [/sws_highlight]
100% Recommend, not a affiliate, free of cost, using on all of my websites. Integrating Comm100 Live Chat onto your website allows customers to contact you in real time, meaning more sales conversions and less time spent to resolve customer issues.
Price: Basic – $29, Pro – $49, Premier – $99/month
While we’ve worked hard to strike a balance between simplicity and providing enough information about live chat technology, it’s fair to say that our website errs on the side of content. Here are some suggestions to help you find just what you’re looking for.
Price: $29/month or $599 One Time Fees
The leading live chat and real-time customer support solution. Go beyond traditional support paradigms to deliver a better, more personal experience that your customers will remember. Kayako Engage brings live chat, real-time visitor tracking, one-click remote desktop support and click-to-call using your existing VoIP provider. All kinds of organizations use Kayako to handle sales service and customer support. It packs powerful and intelligent tools that scale, but kept simple and intuitive for your operators and customers.
Price: Starter – $9, Regular – $24, Plus – $49, Enterprise – $99/Month
Zendesk is ready to use as soon as you create an account. You don’t need to worry about servers or software updates. And because it’s web-based, you can access Zendesk anywhere, from any device.
Price: Lite – Free, Solo – $9, Solo Plus – $15, Team – $39, Business – $99/Month
Zopim Live Chat was developed based on input from thousands of users like you .Chances are we’ve already built what you have in mind! Zopim is a simple livechat widget that lets you sell directly to your online customers
Price: Basic – Free, Premium – $29.95/Operator
One of the biggest differences between shopping online and in a retail store is the lack of support while you’re browsing. Thanks to our award-winning Live Chat software, you can immediately answer customer questions online. This additional boost of support instills confidence in shoppers and helps increase conversions.
Price: Lite – $9.95, Pro – $19.95, Pro+ – $97.95/Month
Alive Chat is the easy Live Chat solution for your website. Visitors can immediately chat with someone at your company who can answer all their questions, all in real time. Alive Chat is an on-demand, pay as you go, no contract, cancel anytime software solution that requires no downloads or installations to get up and running.
8. Chat Stat
Price: Starting From $20/month
ChatStat’s live chat software gives you the ability to reach out to your customers and website visitors in real time. The value of being able to communicate with visitors is monumental. You will increase your conversion rates, customer satisfaction, and customer loyalty simply by giving your customers an easy way to talk.
9. Provide Support
Price: Starting From $15/month
Live chat software is the cost effective tool that helps you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors can contact your support team for live assistance through Provide Support™ live chat system.
10. LiveZilla (Comm100 Alternate) Free
LiveZilla, the Next Generation Live Help and Live Support System connects you to your website visitors. Use LiveZilla to provide Live Chats and monitor your website visitors in real-time. Convert visitors to customers – with LiveZilla!
Please note these are not rank based, this my own arrangement of those list. I personally use all of them on my websites. How about yours ?